Account and sign-in
Include the account email and whether the issue involves sign-in, confirmation, recovery, a company invitation, or account deletion.
FieldSeen help
Support
Get help with your account, an inspection, a report, privacy choices, or the FieldSeen TestFlight build.
Contact
Tell us what happened.
Email the FieldSeen team with the account email, device and iOS version, the screen you were using, and the steps that led to the issue. Screenshots are useful when they do not expose sensitive property or tenant information.
Inspections and photos
Include the property name, inspection type, room or area, connection state, and whether the item was saved, uploading, or failed.
Reports and email
Include the property and inspection date, the action you selected, and any message shown. Do not email passwords, sign-in links, invitation tokens, or private access links.
Privacy requests
Email support@fieldseen.com to request access, correction, export, or deletion. You do not need an account to ask about owner or tenant records. Include enough context to locate the records, without sending passwords or private links. We may verify identity and authority and coordinate with the company responsible for the records.
Read the Privacy Policy →Deletion and retained copies
Use Profile → Account details to request account deletion, or email us for help. Owners with teammates must transfer ownership first. Shared company evidence and historical attribution remain with the company; a sole-member company is deleted with its records. Signout preserves unsynchronized drafts. File/device cleanup may require retries and cannot recall exported reports, delivered emails, other-device copies, or provider backups and logs.
Safety and property emergencies
FieldSeen support is not an emergency service. For an active safety, fire, gas, medical, security, or property emergency, contact the appropriate emergency service, property owner, manager, or qualified professional.